It's inevitable.  As guitarists, all of us get to the point sooner or later where we start to customize our rig.  We are looking for unique tone, we want it well built and we want it with some style.  We see piles and piles of assembly line made, black tolex covered amplifiers and speakers and sigh.  We look for a well made guitar strap and find we want something other than plain looking or goth style and sigh again.

And then we place our first order for a custom this or that and we wait.  And we wait.  And we wait.  We wait while the four weeks quoted when we ordered turns into three months and the custom shop isn't returning our messages very promptly.  And we begin to wonder if our precious guitar gear allowance money has gone into the great abyss never to be seen again.   When the product finally arrives, it may be just what we wanted, but our dismay over the long delay taints our enjoyment.  Or, worse, it may be something less than we expect but now we're stuck with it becuase it was a custom order and it can't be returned.

That's why Old Dog Guitar gear structured our No Waiting Customization program the way it is.  First of all, we strive to provide super fast turn around on all customization orders.  For custom orders that involve material we keep in stock, our goal is ship the order in less than one week.  Secondly, we know you may want even more options that we can reasonably stock, so we offer special order options for unique fabrics and the like.  For custom orders that involves materials we have to special order, our goal is two weeks.  Furthermore, even our custom orders are covered by our Buy It 'n' Try It refund policy.

We know we live in a world of immediate gratificaiton and and we know you want your Old Dog Guitar Gear in your hands right away.  And that's exactly what we deliver.  We have created a program that is focused on what you want and we give you buyer protection to boot.  We think that's unequaled anywhere and it's more reason why you're going to love your Old Dog Guitar Gear!